Vinted Shoppers Share Frustration Over Sizing Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Modifications
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update to its shipping options after backlash from users.